Duke Energy Florida’s self-healing tech reduces outages for millions during storms

Harry K. Sideris‌, President and Chief Executive Officer at Duke Energy Florida
Harry K. Sideris‌, President and Chief Executive Officer at Duke Energy Florida - Duke Energy Florida
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Harry K. Sideris‌, President and Chief Executive Officer at Duke Energy Florida
Harry K. Sideris‌, President and Chief Executive Officer at Duke Energy Florida - Duke Energy Florida

Duke Energy Florida reports that its self-healing technology has helped prevent more than 950,000 extended power outages and saved customers nearly 6.3 million hours of outage time since January 2024. The company made the announcement at the midpoint of the 2025 Atlantic hurricane season.

Self-healing technology is designed to automatically detect outages and reroute power to other lines, allowing for faster restoration of service. This system operates both during regular conditions and in severe weather events such as hurricanes.

Currently, about 80% of Duke Energy Florida customers benefit from this technology. In specific areas, approximately 90% of Pinellas County, 80% of Orange County, and 60% of Polk County are covered by self-healing systems.

During the 2024 hurricane season alone, the technology was credited with saving about 3.3 million hours during Hurricane Milton, around 1.8 million hours during Hurricane Helene, and roughly 208,000 hours during Hurricane Debby.

“Self-healing technology is a powerful tool that helps keep the lights on for Duke Energy Florida customers,” said Melissa Seixas, Duke Energy Florida state president. “We understand how important reliable power is for our customers, their families and their businesses – they plan their lives by it – so we will continue focusing on strengthening and expanding self-healing technology throughout our 35-county service territory as we enter the second half of hurricane season and beyond.”

Duke Energy Florida serves two million residential, commercial, and industrial customers across a service area spanning 13,000 square miles in Florida. The utility owns an energy capacity of about 12,300 megawatts.

Parent company Duke Energy (NYSE: DUK), based in Charlotte, North Carolina, is one of the largest energy holding companies in the United States. Its electric utilities serve approximately 8.4 million customers across six states and collectively own nearly https://www.duke-energy.com/about/our-company/about-duke-energy“>54,800 megawatts of energy capacity. Its natural gas utilities provide service to around https://www.duke-energy.com/about/our-company/about-duke-energy“>1.7 million customers in five states.

The company continues to invest in upgrades to its electric grid infrastructure and cleaner forms of generation including natural gas plants, nuclear facilities, renewable resources such as solar or wind energy projects https://news.duke-energy.com/releases/duke-energy-florida-completes-construction-on-two-new-solar-sites-in-florida“>and battery storage systems as part of its broader transition toward a smarter energy future.

More information can be found at duke-energy.com or through Duke Energy’s social media channels.



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