Duke Energy has expressed its appreciation to customers in the Carolinas for reducing electricity usage during an unusually cold Monday morning. The company reported that this collective effort helped reduce strain on the electric grid as demand surged due to low temperatures.
“Customer conservation made a meaningful difference today,” said Gerald Wilson, Duke Energy vice president of grid operations. “We appreciate every household and business that adjusted their routines to help manage energy demand on the grid through this period of unusual cold, and we’re grateful for the support from local, state and federal officials who helped encourage conservation. Our teams continue to work around the clock to ensure that our power plants and grid remain ready to meet our customers’ energy needs.”
Duke Energy stated it is prepared to meet customer demand for the remainder of the week and continues working to expand its energy portfolio. The company serves about 4.7 million electric customers in North Carolina and South Carolina.
To assist customers with managing energy use and winter bills, Duke Energy provides various resources, including flexible payment options, installment plans, due date extensions, assistance programs such as Share the Light Fund, tools for tracking energy use via its website or mobile app, and enrollment incentives for smart thermostats. More information can be found at duke-energy.com/SeasonalSavings.
The company is investing in upgrades to its electric grid and expanding cleaner generation sources such as natural gas, nuclear power, renewables, and energy storage. Duke Energy operates across six states and owns over 55,000 megawatts of capacity.
Additional details about Duke Energy’s services and ongoing projects are available at duke-energy.com and through its social media channels.
