Duke Energy has expressed its appreciation to customers in Florida for reducing electricity usage on Monday morning, when extreme cold weather led to higher than normal energy demand. The company said these efforts helped ease pressure on the power grid and supported reliable service during one of the season’s coldest mornings.
Melissa Seixas, state president of Duke Energy Florida, stated: “The conservation of our customers made a significant difference today. We thank all households and businesses who adjusted their routines to help manage energy demand on the grid during this unusual cold period, and we are very grateful for the support of local, state and federal officials who helped encourage energy savings. Our staff continues to work tirelessly to ensure that our power plants and grid are ready to meet our customers’ energy needs.”
Duke Energy said it is well positioned to reliably meet customer demand for the rest of the week. The company also continues efforts to expand its diverse energy mix to support economic growth and rising energy needs across Florida.
As colder weather persists, Duke Energy encourages customers to maintain energy-saving habits. The company provides several low- or no-cost tips for saving money at duke-energy.com/SeasonalSavings.
Duke Energy offers flexible payment options such as installment plans, choosing your payment date, and extending due dates. Additional assistance is available through programs like the Share the Light Fund and a payment assistance finder. Customers can also visit 211.org for local community resources.
Other tools include exploring different rate options, enrolling qualifying smart thermostats for bill rebates, and tracking energy use through Duke Energy’s website or mobile app.
Duke Energy Florida supplies electricity to two million residential, commercial, and industrial customers in a 13,000-square-mile service area in Florida with an energy capacity of 12,300 megawatts.
Parent company Duke Energy serves about 8.6 million electricity customers across six states with a total owned capacity of 55,100 megawatts. Its natural gas companies serve 1.7 million customers in five states.
Duke Energy is undergoing an extensive energy transition focused on maintaining reliability while investing in cleaner generation sources such as natural gas, nuclear power, renewables and storage solutions.
More information is available at duke-energy.com and through the Duke Energy News Center. The company can also be followed on X (formerly Twitter), LinkedIn, Instagram and Facebook.



