The Florida Public Service Commission (FPSC) has approved four reports aimed at improving the state’s utility services. The reports address topics including the Lifeline Assistance Program, Regulatory Assessment Fees (RAFs), Ten-Year Site Plans (TYSPs), Storm Protection Plans (SPPs), and the Florida Energy Efficiency and Conservation Act (FEECA).
The 2025 Annual Lifeline Report shows that as of June 30, 2025, a total of 332,887 households in Florida participated in the Lifeline Assistance Program. This marks an increase of over 120,000 households compared to the previous year. The program provides discounted phone and broadband services to low-income residents.
In its RAF report, the FPSC notes it has maintained a 20 percent reduction in telecommunications fees since reforms were implemented in 2011. The Commission states it continues to protect consumers through oversight programs such as Lifeline and Telecommunications Relay Service.
The Ten-Year Site Plans outline projected power generation needs for Florida’s electric utilities over the next decade. Utilities anticipate energy demand will grow by about 1.35 percent annually through 2034 due to population increases and new technologies. The FPSC classified all submitted plans as suitable for planning purposes and found they support a reliable and diverse power grid.
The Storm Protection Plan Report details measures taken by major utilities—Duke Energy Florida, Florida Power & Light, Florida Public Utilities, and Tampa Electric—to reduce storm restoration costs, shorten outages, and reinforce the electric grid. These efforts include investments in hardening infrastructure, placing lines underground, managing vegetation near power lines, and increasing automation.
According to the FEECA Report for 2025, utilities such as FPL, Duke Energy Florida, and Tampa Electric are making progress toward energy-saving goals through demand-side management and efficiency initiatives. Education campaigns and utility-run programs continue to help consumers lower their bills while reducing environmental impact.
The FPSC will send these approved reports to state officials including the Governor; President of the Senate; Speaker of the House of Representatives; Commissioner of Agriculture and Consumer Services; Department of Environmental Protection; and the Florida Documents Librarian as required by law.
“For more information about the Commission’s reports and consumer programs, visit .”
