The Florida Public Service Commission (FPSC) will hold a virtual customer meeting on January 21, 2026, at 10:00 a.m. for customers of Sun Communities Finance, LLC, doing business as Water Oak Utility. The utility serves 1,265 residential and 17 general service customers in Lake County. Water Oak filed an application for a rate increase with the FPSC in June 2025.
The meeting aims to give customers an opportunity to comment on the quality of service provided by Water Oak and discuss the rate-setting process. The Commission stated that all customer input will be considered during its evaluation of the utility’s request for a rate increase.
Customers who wish to speak at the meeting are required to register in advance. Registration can be completed through the FPSC’s online speaker sign-up form found under the “Hot Topics” section on its homepage. For those without internet access, registration is available by phone at (850) 413-7080 or by email. Speaker registration opens at 9:00 a.m. on January 7 and closes at noon on January 20.
A live broadcast of the meeting will be accessible by selecting “Watch Live and Archived PSC Events.”


